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Receptionist Test Assessment sample questions Receptionist Test Assessment sample questions

Receptionist Test Assessment

Topics covered

  • Active Listening: Our receptionist test assesses a candidate’s ability to listen attentively to a speaker
  • understand what the speaker is saying
  • respond and on what's being said
  • Behavioral Skills: This assessment checks a candidate’s behavioral etiquette which helps in effective interactions
  • Test Duration: 20 minutes
  • No. of Questions: 10
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    Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.

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Rehana Nisar, Global Product & Services Recruitment Head, Gartner

“We are very excited about the AI EnglishPro. Assessing Business English is always a challenge with simple grammar assessments and in-person interviews. We have been using the beta version of the business English proficiency test and are quite impressed with its ability to accurately evaluate the English proficiency skills using AI. We look forward to using it for all our future hires.”

Hexaware Technologies
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Related Skills

About Receptionist Test Assessment

Receptionists are the face of any organization. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. 

KEY SKILLS REQUIRED: 

EXCELLENT COMMUNICATION SKILLS - Verbal Ability 
GOOD COMPREHENSION SKILLS - Verbal Reasoning 
GOOD EXPRESSION - Verbal Reasoning
ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning

VERBAL ABILITY  

Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English. 

VERBAL REASONING 

Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. 

QUANTITATIVE APTITUDE  

Quantitative ability will indicate analytical thinking and problem-solving ability. 

LOGICAL REASONING 

Logical Reasoning is assessed through   
  • Statement/Conclusion
  • Cause /Effect and
  • Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.

The aptitude test for receptionists may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blanks, Descriptive, Whiteboard Questions, Audio / Video Questions, True or False Questions, etc.

This Receptionist Test Assessment is useful for hiring

  • Receptionist